An operator's productivity comes from speed, leverage, and intelligent prioritization—not from being busy.
The Three Levers of an Operator
Increasing Activity Rate: This involves increasing the speed or volume of tasks performed per unit of time (e.g., doing more activities in the same amount of time).
Increasing Individual Leverage: This focus is on making a single activity more effective. You define leverage as how much closer a specific action brings you to your objective.
Example: Moving an activity from a leverage score of 2 to an 8 on a 10-point scale.
Selection via the Power Law: This involves choosing to perform only the activities that naturally possess high leverage from the start. You describe this as identifying and focusing on the most impactful and important tasks.
Increase the rate of work
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Perform managerial activities faster.
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Reduce delays, indecision, and unnecessary processes.
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Faster execution compounds efficiency across the team.
Increase leverage
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Focus on actions that multiply output through others.
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Examples include hiring well, setting systems, training people, and making key decisions.
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One high-leverage action can outperform many hours of routine work.
Shift the mix of activities
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Move time away from low-leverage tasks.
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Allocate more time to high-impact, high-leverage activities.
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Output increases even without increasing total working hours.
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